Contract/Agreement
1. Condition of Premises
The lessor shall keep the premises in a good state of repair and fit for habitation during the tenancy and shall comply with any enactment respecting standards of health, safety or housing notwithstanding any state of non-repair that may have existed at the time the agreement was entered into.
2. Services
Where the lessor provides or pays for a service or facility to the lessee that is reasonably related to the lessee's continued use and enjoyment of the premises, such as heat, water, electric power, gas, appliances, garbage collection, sewers or elevators, the lessor shall not discontinue providing or paying for that service to the lessee without permission from the Director.
3. Good Behaviour
The lessee and any person admitted to the premises by the lessee shall conduct themselves in such a manner as not to interfere with the possession, occupancy or quiet enjoyment of other lessees.
4. Obligation of the Lessee
The lessee shall be responsible for the ordinary cleanliness of the interior of the premises and for the repair of damage caused by any willful or negligent act of the lessee or of any person whom the lessee permits on the premises, but not for damage caused by normal wear and tear.
Important information
Driver & licence requirements
When you pick the car up, you'll need:
-
- Passport or national ID card
-
-
- Driving licence
-
- Credit card
-
- All drivers must be aged between 23 and 70.
Security deposit
€300.00 / €500.00
At pick-up, the main driver will leave a refundable security deposit of €300.00 on their credit card. Cash and debit cards are not accepted. The counter staff will confirm how much this will be.
Accepted payments
-
- MasterCard
-
-
- Visa
-
- Cash
Damage Excess
€500.00 / €2000.00
If the car's bodywork gets damaged, the most you'll pay towards repairs covered by the Collision Damage Waiver is the damage excess (€500.00).This cover is only valid if you stick to the terms of the rental agreement. It doesn't cover other parts of the car (e.g. windows, wheels, interior or undercarriage), or charges (e.g. for towing or off-road time), or anything in the car (e.g. child seats, GPS devices or personal belongings).
Fuel Policy
Like for like
When you pick your car up, the fuel tank will be full or partly full. You will leave a deposit to cover the cost of the fuel: the counter staff will block this money on your credit card. Just before you return your car, please replace the fuel you've used.
Mileage
Unlimited
Your rental includes unlimited free kilometres.
Please see the Service Provider’s full terms and conditions below, which include the full name and company registered address of your Service Provider, information on and fees of extra products and services purchasable at the counter or based on your use of the rental, such as driving cross border and, if any, pick-up and drop-off grace periods.
Full rental terms
Included in the rental price
Insurance, Covers and Waivers
Collision Damage Waiver (CDW)
If the car’s bodywork gets damaged, the most you’ll pay towards repairs covered by the Collision Damage Waiver is the damage excess. This cover is only valid if you stick to the terms of the rental agreement. It doesn’t cover other parts of the car (e.g. glass, wheels, interior, roof or undercarriage), or charges (e.g. for towing or off-road time), or anything in the car (e.g. child seats, GPS devices or personal belongings).
Third-Party Liability (TPL)
Covers the driver’s liability for any injuries and property damage that are included in the policy. It does not cover injuries to the driver or damage to the rental car. This cover is only valid if you stick to the terms of the rental agreement.
Theft Protection (TP)
If the car is stolen, the most you’ll pay towards replacement costs covered by the policy is the theft excess. This cover is only valid if you stick to the terms of the rental agreement.
Mileage / Kilometres
Your rental includes unlimited free kilometres.
Changing the length of your rental can affect how many kilometres you can drive for free. It can also affect how much you will pay for each additional kilometre.
Not included in the rental price
Local Charges
Valeting Fee - Whatever your rental agreement, you will be required to pay a cleaning cost if the vehicle requires more than the usual standard cleaning on its return to restore it to its pre-rental condition, allowing for fair wear and tear.
A Valeting Fee of €5.00 per hour, including tax, up to a maximum of €10.00.
Driving Charges
Customers are responsible for all toll fees, congestion charges, speeding tickets, parking fines & traffic fines - and all associated administration costs.
What you need at Pick-up
Acceptable forms of payment
You are required to have a Credit Card for this booking.
The main driver must be in possession of a Credit Card in their own name when picking up the car. The Card must have enough available funds to cover the excess / deposit amount (which will be blocked on the Card for the duration of the rental). The Card will also be required to pay for local fees, extra equipment and anything purchased additionally at the car hire counter.
Cash and Debit cards are not accepted.
Accepted Credit Cards
MasterCard
Visa
Please Note:
Visa Dankort cards are not accepted.
Not all car hire companies accept Chinese UnionPay credit cards. Please check the UnionPay website for details.
Licence Requirements
When picking the car up, the main driver and any additional drivers will need to provide a full driving licence in their name.
Rental Voucher / eVoucher
When you pick your car up, the counter staff will need to see your voucher, which you receive when your booking is confirmed.
Your voucher proves that the car is booked in the main driver’s name.
At pick-up, the car hire company will require EITHER a printed copy of the customer's voucher OR an eVoucher. If this is not presented, the car hire company may not allow the car to be picked up, or may charge again for the rental.
Age Requirements
Minimum age limit for this car is 23.
Maximum age limit for this car is 70.
The car hire company’s age-related charges and restrictions will apply to all additional drivers.
Deposits, excess and cover
Deposit / Excess
The rental company will require a security deposit of €300.00/ €500.00 when you pick your car up. The deposit will be returned after the rental, as long as all conditions have been met.
The car has a damage excess of €1000.00 including tax.
The car has a theft excess of €3,000.00 including tax.
Due to fluctuating foreign exchange rates and other possible banking charges, the car hire company cannot be held responsible for any difference between the amount paid and the amount refunded.
Once the rental is completed, customers need to return to the rental office to ask for a refund of the deposit. The deposit has to be re-paid against the same payment card originally used.
Cover Arrangements
Cover Agreements
Please make sure you read the terms and conditions of the cover you receive when signing the rental agreement at pick-up, to find out about the policy’s exclusions and limits.
Policies normally exclude things such as windscreens, glass, wheels, tyres, undercarriage, interior, personal belongings, towing charges & off-road time – as well as any ‘extra equipment’ hired from the car hire company, such as child seats and GPS devices.
Note that your cover will be invalidated by negligence, refuelling errors or breaking the terms of the rental agreement (for example, by driving under the influence of alcohol or drugs).
Before purchasing any cover, please check any travel or vehicle policies you already have, as they may provide equivalent cover.
Damage waivers provided by MasterCard, Visa and Diners Club are not accepted.
Administration Charges
Damage to the car will be charged for by the car hire company after it is dropped off - and will incur a Damage Administration fee on top of the amount deducted from the excess.
Fuel policy
Like for like
When you pick your car up, the fuel tank will be full or partly full. You will leave a deposit to cover the cost of the fuel: the counter staff will block this money on your credit card. Just before you return your car, please replace the fuel you've used.
If you return your car with less fuel than it had when you picked it up, the car hire company will keep some or all of your deposit to cover the missing fuel. This will cost you more than you would pay to refill the tank yourself. As well as the cost of the fuel itself, you will pay a non-refundable fuel service charge of between €30.00 and €100.00 including tax.
Extra services (payable at counter)
Cross-Border and Boundary rules
Customers whose travel plans include:
· driving outside the country of rental,
· crossing borders,
· travelling between states, or
· travelling to different islands within the same country must advise the car hire company before they pick the car up. Restrictions may apply for certain countries which may require the customer to pay additional fees.
Please note that you are not allowed to take this car on a ferry, a train or any other vehicle.
Taxes & Fees
Any additional services will be subject to any applicable sales taxes and location fees.
Extra Equipment
Extra Equipment Conditions
If an extra is lost, damaged or stolen, you'll pay a replacement fee.
Additional drivers
Maximum number of drivers per contract is 1.
Important information
Important information
To make sure you understand the rules and laws about driving hire cars at home and abroad, it’s essential you read the Terms & Conditions in full before you leave to pick your car up.
In particular, please make sure you know what documents and other paperwork you must take with you (e.g. driving licence, forms of identification, and payment cards) and what you’ll need to pay for at the car hire counter. If you don’t have everything you need, the car hire company may not let you pick the car up.
Car Hire Company Important Information
Accident or Breakdown - In the event of a breakdown, accident or mechanical difficulties, you must call the car hire company immediately. They must give authority for repairs or replacement cars. Please keep copies of all documentation you are asked to complete. This may be needed if you wish to make a claim. For accidents, a police report and an incident report from the car hire counter will be required.
If the car is stolen, or seriously damaged, or damaged in an incident involving someone else, please contact the rental company and the police immediately. If you can't provide the necessary documents from the police, you'll be liable for the full cost of replacing/repairing the car. If the car gets slightly damaged, and no-one else is involved, please contact the rental company immediately.
Lost Keys - If you lose your key(s), you will be charged the cost of replacement.
Seatbelt - Whatever country you’re driving in, driver and passengers must wear seatbelts if fitted, wherever they’re sitting in the car.
Please be aware that all cars have a non-smoking policy. Fines will apply if this policy is not adhered to.
Price Calculation - Prices are based on the pick-up and drop-off times and dates that you agree before your rental starts. If you pick the car up any later or bring it back any earlier, you will not receive a refund for unused time.
If, at pick-up, you choose to take a different car, there may be an additional charge for this – even if the new car is smaller than the one you had booked.
If you are involved in an accident; and the car "Rolls Over" onto the roof; you may be asked to pay an additional fee on top of the excess amount.
If a customer needs to extend their rental or make any amendments after they have collected the car; they must return the car to the original rental location to resign the rental agreement.
If you've not returned the car after your agreed drop-off time, the insurance will no longer be valid. Plus, you will be charged a penalty fee as well as the cost of another day's rental.
In case of delay, reservations will be held for 59 minutes from the specified reservation time, after which they will be classed as a no-show.
There will be a 59 minute grace period for the return of all vehicles. If the car is returned after this time the insurance will no longer be valid and the customer will have to pay the late penalty fee + the daily rate.
Company Registration Details
Company registration details (head office)
AUREL SARACI P F, RRUGA CERCIZ TOPULLI NR 22, Tirana, 1001, Albania,